Holland America Policy Allows Guests to Cancel for Any Reason

Holland America Line guests who purchase the line’s Cancellation Protection Plan (CPP) can cancel their cruise or cruise-tour for any reason and receive a refund of up to 90 percent of the cruise fare paid. Holland America now also permits CPP coverage to be added any time after booking, as long as it is purchased before the date cancellation fees begin -- 75 days prior to the departure date for most sailings.

There are two levels of CPP. CPP Standard reimburses 80 percent of eligible amounts paid for cancellations for any reason up to 24 hours prior to the cruise or cruise-tour departure. Plus, the plan provides an additional $500 (for a total of $600) for lost, damaged or delayed baggage.

CPP Platinum features a 90 percent refund upon cancellation for any reason prior to departure. Other benefits under the expanded plan include increased baggage protection for lost or damaged luggage up to $1,600 total, delayed baggage coverage up to $1,100, trip-interruption protection if a guest must return home unexpectedly, and trip-delay coverage. Medical coverage under the CPP Platinum plan covers emergency medical expenses for illness or injury occurring during the voyage, emergency medical evacuation and 24-hour emergency hotline assistance for legal, passport, cash transfer, medical and documentation assistance.

CPP Standard and CPP Platinum are available to U.S. and Canadian residents and must be purchased prior to the date cancellation fees begin. The cost varies by cruise fare and is nonrefundable.